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Privacy Policy

Privacy Policy

Effective Date: 17 May 2026

Website: www.zenorial.co.in

Business Name: Ayan Sarfuddin Ansari

Organisation Name: Zenorial Prime Corporation


Introduction

Zenorial Prime Corporation (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, process, and protect your information when you use our website, purchase our digital products, request services, or communicate with us.

This Privacy Policy is designed to comply with standard business practices, payment gateway requirements, and banking verification requirements.

By accessing or using our website, you agree to the terms outlined in this Privacy Policy.

Information We Collect

We may collect the following types of information:

Personal Information

  • Full name

  • Email address

  • Phone number

  • Billing address

  • Business information

  • GST details (if applicable)

  • Payment-related details

Technical Information

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Website usage data

  • Cookies and analytics data

Order & Transaction Information

  • Products purchased

  • Order history

  • Payment transaction status

  • Invoice and billing details

How We Use Your Information

We use your information for the following purposes:

  • To provide products and services

  • To process payments securely

  • To generate invoices and order confirmations

  • To communicate regarding purchases or support requests

  • To improve website functionality and customer experience

  • To prevent fraudulent or unauthorized transactions

  • To comply with legal and regulatory obligations

  • To maintain payment gateway and banking compliance requirements

Payment Information

All payments on our website are processed securely through trusted third-party payment gateway providers including Razorpay and authorized banking/payment partners.

We do not store your complete debit card, credit card, UPI PIN, net banking credentials, or sensitive payment information on our servers.

Payment providers may independently collect and process transaction-related information in accordance with their own privacy policies and security standards.

Razorpay Compliance Statement

Payments are processed through Razorpay in accordance with PCI-DSS security standards and applicable payment regulations.

Users may review Razorpay’s policies at:

https://razorpay.com/privacy/

Data Protection & Security

We implement reasonable administrative, technical, and organizational security measures to protect your personal information against:

  • Unauthorized access

  • Data misuse

  • Loss or theft

  • Alteration or disclosure

  • Fraudulent activity

While we strive to protect your information, no online transmission or storage system can be guaranteed as completely secure.

Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

  • Improve website performance

  • Remember user preferences

  • Analyze website traffic

  • Enhance user experience

  • Support analytics and marketing functions

Users may disable cookies through their browser settings if preferred.

Third-Party Services

We may use third-party services including:

  • Payment gateways

  • Analytics providers

  • Hosting providers

  • Communication tools

  • Marketing platforms

These third-party services may collect limited information necessary to perform their functions.

We are not responsible for the independent privacy practices of third-party providers.

Sharing of Information

We do not sell, rent, or trade customer personal information.

Information may only be shared:

  • With payment processors for transaction processing

  • With service providers assisting business operations

  • When required by law or government authorities

  • To prevent fraud or unauthorized activities

  • To protect legal rights and business interests

Data Retention

We retain customer information only for as long as necessary for:

  • Business operations

  • Legal compliance

  • Accounting purposes

  • Tax and invoicing requirements

  • Payment dispute handling

  • Security and fraud prevention

User Rights

Users may request to:

  • Access their personal information

  • Correct inaccurate information

  • Request deletion of information

  • Withdraw communication consent

  • Inquire about stored data

Such requests may be submitted through our official contact details.

Children’s Privacy

Our website and services are not intended for individuals under the age of 18.

We do not knowingly collect personal information from minors.

External Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, content, or security of external websites.

Users are advised to review third-party policies separately.

Business Communication

By contacting us or making a purchase, users may receive:

  • Order updates

  • Service-related communication

  • Payment confirmations

  • Support responses

  • Important policy or account notifications

We do not send spam or unauthorized promotional communication.

Compliance & Legal Requirements

Zenorial Prime Corporation may disclose information when required:

  • Under applicable law

  • By legal authorities

  • For payment dispute investigations

  • For fraud prevention

  • For banking or financial compliance verification

Policy Updates

We reserve the right to update or modify this Privacy Policy at any time without prior notice.

Updated versions will be published on this page with the revised effective date.

Users are encouraged to review this page periodically.

Contact Information

For privacy-related concerns or questions, contact:

Zenorial Prime Corporation

Email: zenorialprimeco@gmail.com

Phone: +91-9167157917

Website: www.zenorial.co.in

Consent

By using our website, purchasing our products, or interacting with our services, you consent to the terms of this Privacy Policy.